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Terms & Conditions

Eligibility Criteria:

To perform transactions with us, customers must meet the following requirements: 

  • A minimum age of 16,
  • Possession of a credit or debit card accepted by us (refer to the bottom of the page for details on current payment providers), and
  • Authorisation to use the designated credit or debit card, either being in the individual’s name or with proper permission

Order Placement and Confirmation:

Upon placing an order, a confirmation email acknowledging the receipt of the order will be sent. Acceptance of your order is contingent upon payment approval and the successful debit of the designated payment card. Limited cancellation options are available within a specified timeframe, determined by your chosen delivery method. Modification of orders is not permitted; therefore, cancellation and subsequent re-ordering are necessary.

Order Availability and Confirmation:

All orders are subject to product availability and confirmation of the order price. In the event of any issues with an order, we will promptly contact you.

Right to Refuse or Cancel Orders:

Amsons reserves the right to refuse or cancel an order or suspend an account, even after prior order confirmation, should irregularities be detected. If you believe such actions are in error, please contact Customer Care for further assistance.

Delivery Options:

Before finalising your order, various delivery options and dates corresponding to the delivery address will be presented. While every effort is made to adhere to delivery times, unforeseen delays may occur due to factors such as postal/carrier delays, logistical challenges, or adverse weather conditions. Regular updates on your parcel’s status will be provided, and tracking options will be available.

Intellectual Property Rights:

Amsons owns and holds the necessary permissions for the intellectual property rights associated with its website and content, protected globally. All rights are reserved. Users are permitted to store, print, and display website content for personal use only. Commercial use of any part of the website requires explicit permission.

Brand Usage Restrictions:

The Amsons logo, brand, or trademarks (or any substantially similar marks) may not be used without prior permission. We retain the right to modify, remove, or alter our services and/or any section of the website, including these Terms and Conditions, at our discretion and at any time.

Note:

We do NOT provide free international shipping. Any taxes and/or custom charges levied on the international shipping orders (outside of the UK) are the responsibility of the customer and have to be cleared by the customer. 

By accepting our Terms & Conditions, you also accept the Return policy of our website.

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