Terms & Conditions

To shop with us, you need to:

Be at least 16 years old; have a credit or debit card that we accept (see bottom of page for details of current payment providers); and be authorised to use that credit or debit card (e.g. it is in your name or you have permission to use it).

When you place an order, you should receive an e-mail confirming receipt of your order. We only accept your order once payment has been approved and we have debited the payment card. You may be able to cancel (not change) your order within a short period of ordering – timings depend on your chosen delivery method. You can’t change your order – you’ll need to cancel (and/or return original item(s)), and re-order.

All orders are subject to availability and confirmation of the order price. If there’s an issue with an order, we’ll get in touch with you.

Very occasionally, we may need to refuse or cancel an order or close or freeze an account (even if we have previously confirmed your order) – e.g. if we notice something unusual on an order or an account. If this happens to you and you think we’ve made a mistake, please get in touch with Customer Care and they’ll be happy to speak to you about it.

Before you finalise your order, you’ll be given various delivery options to choose from and dates depending on the delivery address.We try our best to meet all delivery times but sometimes there may be delays – e.g. because of postal/carrier delays, logistics or bad weather.

We will keep you updated as much as we can and you should be able to track your parcel’s progress.

Amsons owns or has permission to use the intellectual property rights in its Website and its content. These rights are protected around the world. All such rights are reserved. You’re allowed to store, print and display our Website content only for your own personal use. You are not allowed to use any part of the Website for commercial purposes unless you have our permission.

You are not allowed to use the Amsons logo or any Amsons brand or trade mark (or any marks which are colourably similar) without our permission. We have the right to amend, remove or vary our services and/or any part of the Website (including our Ts&Cs) at any time.